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OneCampus - Reset Password with Username

15.0 - Last modified on 07-06-2026 Revised by Hollyn Williams

14.0 - Last modified on 05-15-2025 Revised by Alicia Eckenroth Stephenson

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2.0 - Last modified on 04-23-2020 Revised by Judy Hurst

1.0 - Created on 09-25-2019 Authored by Randa McDonald

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Scope of this document is to help users reset their passwords.

  1. Go to OneCampus and select the Sign in button on the top right.

  2. When the SSO (Single-Sign-On) box appears, select Forgot expired/Password.
  3. Select Next on the Password Reset Portal.
  4. Enter your username and select Submit.
  5. You will be asked to verify your identity via email or text message. Input the PIN you receive and continue.
  6. Create and confirm your new password. Once you select the password field you will be notified what is needed to create a valid password.
  7. You will receive a success message when the password is reset and then be taken to new screen letting you know your session has ended where a link is provided for you to login with your new password.

 

If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at www.radford.edu/itonestop.

Revised by Hollyn Williams
Last modified 2 months ago