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OneCampus - Reset Password with Username and birthate

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13.0 - Updated on 06-21-2024 by Alicia Eckenroth Stephenson

12.0 - Updated on 12-11-2023 by Judy Hurst

11.0 - Updated on 12-11-2023 by Judy Hurst

10.0 - Updated on 06-27-2022 by Hollyn Williams

9.0 - Updated on 06-21-2022 by Judy Hurst

8.0 - Updated on 06-20-2022 by Carmel Cullop

7.0 - Updated on 06-20-2022 by Jackie McNabb-priv

6.0 - Updated on 04-12-2022 by Benjamin LaLonde

5.0 - Updated on 03-16-2022 by David Rowe

4.0 - Updated on 12-01-2020 by Judy Hurst-tech

3.0 - Updated on 11-19-2020 by David Rowe

2.0 - Updated on 04-23-2020 by Judy Hurst

1.0 - Authored on 09-25-2019 by Randa McDonald

Scope of this document is to help users reset their passwords.

 

Note:  Too many log in attempts will lock the users account for 5 minutes.



1. Go to onecampus.radford.edu and click the sign in button on the top right.



2. This will take you to the SSO (Single Sign On Page). Please select the “Forgot expired/Password".



3. Verify Your Identity and Request a PIN.



4. Select where you want the PIN to be sent and after clicking "Send PIN" you will receive confirmation that the PIN has been sent.





5. After receiving the PIN (this can take up to 10 minutes to receive), enter it in and then click validate.



6. Create and confirm your new password.



7. You will receive a success message when the password is reset.
Click the OK button to continue.


 

If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at www.radford.edu/itonestop.