Overview:

What is DUO two-factor authentication? DUO is a cloud-based security company providing two-factor authentication services. Two-factor authentication enhances security by adding a second layer of authentication to your login. This method is stronger than a password alone because two factors confirming you are who you say you are: something you know, such as your password, and something you have, like a cell phone or tablet. This process ensures that even if a hacker obtains your login credentials, the information is useless without access to your secondary device.

 

Setting up your Smart Phone for DUO Authentication

1. Navigate to OneCampus and enter the word “Duo” into the search field.

 

 

2. Select the Two-Factor Authentication tab.

 

 

3. You will be prompted for your Radford Username and Password.

 

 

4. Read the instructions and then click Enroll:

 

 

1. 5. Click “Enroll” again to confirm.

 

1. 6. Click on Start setup:

NOTE: Clicking on Back to OneCampus will exit the Duo Device Management Portal. You will still be required to complete the setup before your next login.

 

7. Select the type of device you are adding and then click on Continue:

a. Mobile phone (recommended)

 

 

 

1. 8. Enter your phone number and click Continue

 

 

 

1. 9. Select the type of phone and click on Continue:

 

 

10.Follow the phone-specific instructions on the screen to install Duo Mobile. After installing the app on your device, return to the enrollment window and click I HAVE DUO MOBILE.

 

 

11. Activate the phone using the barcode or with an activation link email.

a. To use barcode method: On an iPhone, Android, or Windows Phone, activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Follow the phone specific instructions:

 

 

 

 

 

 

 

b. OR, to use an activation link sent via email: click on the link "Or have an activation link emailed to you instead". Enter your email address and then click Send Email. Open the email on your phone and tap the activation link to add your account to Duo Mobile. Then scroll down and click Continue.

 

 

12. After you have activated with the barcode or the link in the email, click Continue to finish enrollment. Once you receive the "Enrollment Successful" message, you can click on "Dismiss" to further customize your device setup or add another device as your backup method. Click on Back to OneCampus to exit the Duo Device Management Portal.

 

13. If you click on Dismiss to return to My Settings & Devices in the Duo Device Management Portal, you will see the default settings that are "Saved." From here you can select Device Options, to change the name of your device. You can also change the default authentication method each time you log in. The choices are:

1. 1. Ask me to choose an authentication method
   2. Automatically send this device a Duo Push
   3. Automatically call this device

NOTE: The recommended method is "Ask me to choose an authentication method," so you can select "Remember me for 14 days" at login. This option only applies to the current browser.