Overview:
Duo now offers the option for Face ID/Touch ID to log in. If using Face ID or Touch ID, users must also set up an additional device for authentication.
When setting up Duo two-factor authentication and Face ID/Touch ID is selected as the first device, complete the following steps to ensure access on all devices:
NOTE: The Duo Mobile App must be added as an additional device after setting up Face ID/Touch ID to be able to access your Radford University systems on any device other than your phone/mobile device.
If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at www.radford.edu/ITOneStop.