Overview:

What is DUO two-factor authentication? DUO is a cloud-based security company providing two-factor authentication services. Two-factor authentication enhances security by adding a second layer of authentication to your login. This method is stronger than a password alone because two factors confirming you are who you say you are: something you know, such as your password, and something you have, like a cell phone or tablet.  This process ensures that even if a hacker obtains your login credentials, the information is useless without access to the your secondary device.

Setting up your Smart Phone for DUO Authentication

Note: On your mobile device, download the Duo app from the App Store or Google Play.

 

1. Navigate to OneCampus and enter the word “Duo” into the search field.

 

 

 

 

2. Select the Two-Factor Authentication tab.

 

 

 

 

 

3. You will be prompted for your Radford Username and Password.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4. Select Duo Mobile.

 

 

        5. Enter your phone number and press continue.

 

 

 

 

 

 

 

 

 

 

 

 

       6. Once the Duo App is downloaded, select next.

        7. Using the app, select Use QR Code to scan.

  

 Note: If additional prompts appear on the screen, follow the instructions on the prompts.

 

 If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at www.radford.edu/ITOneStop.