Setting Up Email in iOS and Office 365 Cloud


Overview:
The following video and steps outlined below show how to add an account for Apple's native mail app.  

Once an iOS device has been updated to iOS 11 or beyond, this video shows the steps to assist with adding a Radford University account that is connected to the Office 365 cloud.

Steps to add a Radford University account that is connected to the Office 365 cloud to Apple's native mail app while on an iOS device running iOS 11:

  1. Tap Settings
  2. Scroll down and tap Passwords & Accounts
  3. Tap Add Account
  4. Tap Microsoft Exchange
  5. Enter full email address, ie: username@radford.edu
  6. Edit Description to Radford if desired
  7. Tap Next
  8. Tap Sign In
  9. Tap Work or school account
  10. Login with Radford username and password
  11. Tap Login
  12. Authenticate through Duo
  13. Tap Save

Congratulations! Your account should now be setup and linked to Apple's native mail app.

If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at www.radford.edu/itonestop.