Overview:
This article contains instructions for allowing pop-ups for specific websites in Chrome and Firefox.

Chrome:

1.  Open Chrome, then go to the web page that you want to allow pop-ups.
2.  In Chrome's URL window, highlight the entire web address of the current page, then choose the Copy command from the Edit menu.
3.  Click the Customize icon on the browser toolbar.
 
Select Settings.
 

4.  In the Privacy and security section, click Site Settings. The Content settings window appears.

5.  Scroll down and click Pop-ups and redirects…

6.  Under the Allow section click the Add button. Paste the copied website into the Site section and click Add.

 

Notes:  Pasting the web address of a page you wish to allow pop-ups is recommended, rather than typing the generic main web address. For example, you might visit www.example.com/requirepopup.html, but the page is actually hosted at popup.example.com/forms/popupform.html. In this example, you must allow popup.example.com, not www.example.com. Note also that entire websites must be allowed, not individual directories or pages, so in this example Chrome will automatically add the top level popup.example.com to its Allowed sites.

7.  Click to close the Settings tab.

FireFox

1.  Open Firefox, then go to the web page that you want to allow pop-ups.
2.  In Firefox's URL window, highlight the entire web address of the current page, then choose the Copy command from the Edit menu.
3.  Select Settings from the Tools menu (Windows) or Settings from the Firefox menu.

4.  Click on the Privacy & Security section.

5.  Scroll down in the Privacy & Security section and ensure the Block pop-up windows checkbox is selected, then click the adjacent Exceptions... button.

6.  Right-click or control-click in the Address of web site: field, choose Paste from the dropdown menu, then click Allow. The selected webpage is added to the list of Allowed Sites. Click Save Changes and then click to close the Options tab.

Notes: Pasting the web address of a page you wish to allow pop-ups is recommended, rather than typing the generic main web address. For example, you might visit www.example.com/requirepopup.html, but the page is actually hosted at popup.example.com/forms/popupform.html. In this example, you must allow popup.example.com, not www.example.com. Note also that entire websites must be allowed, not individual directories or pages, so in this example Firefox will automatically add the top level popup.example.com to its Allowed sites.

 

If you experience issues or have any questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or enter a support ticket at www.radford.edu/itonestop.