Overview:
Courtesy accounts may be granted to individuals (Custodian) who are not employed by Radford University, but work in association with the university and require access to university services for research or other work. Applications must specify a full-time university employee as Owner of the account. Courtesy accounts expire one year from the date of submission unless otherwise specified, and must be renewed annually.

Procedure to Request a Courtesy Account:

1.  Fill out the Courtesy Account Request form located at http://www.radford.edu/content/it/home/it-forms.html.  

2.  Type in the required information (form is fill-able).  Print and obtain the signatures of both the Custodian and the Owner.

3.  Scan the completed form, with signatures, and email with subject line Courtesy Account Request to radford@service-now.com.  

4.  The Custodian will receive email notification when the account is set up.

If you experience issues or have questions regarding this topic, please contact the Technology Assistance Center at 540-831-7500 or visit www.radford.edu/itonestop for self service.