Overview:
This article lists the steps that Windows and Mac users can follow to access files they may have inadvertently deleted from their H:/ drive.

FOR WINDOWS - To recover a deleted file on your H:/ drive, use the following procedure:

1. Navigate to the folder in which the deleted file had been stored.
2. Right-click an empty space in the folder and select Properties from the bottom of the menu.
3. Select the Previous Versions tab.
4. Double-click the version of the folder that contains the file before it was deleted.
5. Select the appropriate item to restore
6. Drag and drop, or cut and paste, the shadow copy to the desired folder.

As an alternative you can also try this:

1. Press Windows + R
2. Type h:/.ckpt
3. Click OK
4. Double click on each folder looking for the version you would like to restore
5. Drag and drop, or cut and paste, the shadow copy to the desired folder.

FOR MACINTOSH - To recover a deleted file on your H:/ drive, use the following procedure from the Finder:

1. Click Go --> Connect to Server
2. Type 'smb://userdir.radford.edu/users/YOUR-USERNAME/.ckpt'
3. Click Connect
4. Authenticate with your RU username and password
5. Double click on each folder looking for the version you would like to restore
6. Drag and drop, or cut and paste, the shadow copy to the desired folder.
   

If you experience any issues or have questions regarding this topic please contact the Technology Assistance Center at 540-831-7500.